Challenging Perceptions: interpretation for diversity & inclusion

Beth Môrafon, Damon Mahoney and Iona Keen
November 2020

This guide is designed for heritage professionals, interpreters, museum teams, designers and community-engagement practitioners striving to embed diversity, equity and inclusion in interpretation. It outlines why it matters, whose voices may be excluded and how to ensure your storytelling, displays and experiences authentically reflect diverse communities, identities and histories. Readers will find practical case studies, guiding questions, inclusive language tools and commissioning strategies to support less-heard perspectives. By following its advice you’ll be better positioned to embrace change, create richer narratives and engage broader-reaching audiences.